Demystifying Outsourcing for Corporate Counsel

November 30, 2009

Timothy Corcoran, a Senior Consultant with Altman Weil, has done a nice job demystifying outsourcing for corporate counsel.


New Locations Offer a New Twist on Offshoring Legal Services

November 23, 2009

Within the legal services market, a new model of outsourcing has emerged to supplement the more well-known models that include combinations of onsite, onshore, and offshore. Outsourcers in Israel and New Zealand have positioned themselves between the higher cost, onsite & onshore vendors and the lower cost, offshore vendors.  The higher prices that onsite/onshore vendors have been able to command are not so much a function of their geographies, but of their relative skill with the substantive and procedural aspects of the U.S. and U.K. legal systems.  This new model reorders these assumptions by providing knowledgeable and experienced western legal resources from individuals who have moved to, or returned to, medium cost locations like Israel and New Zealand. Read the rest of this entry »


November 18th Webinar: Evaluating Legal Process Outsourcing (LPO) Providers

November 10, 2009

On November 18th, 2009 at 1:00 (EST) I will be presenting the webinar Evaluating Legal Process Outsourcing (LPO) Providers.  I will provide an independent advisor’s balanced perspective on the risks and benefits of LPO.

The 45 minute presentation will include:

  • Introduction
  • Why is LPO a Hot Topic today?
  • When is LPO Appropriate?
  • How to Select the Right LPO Vendor
  • Questions & Discussion

If you’re interested, please register here.

I look forward to “seeing you” at the webinar.

About the presenter, Matthew Sullivan.   About the sponsor, Red Bridge Strategy, Inc.

Red Bridge Strategy does not provide outsourcing. We offer consulting and advisory services to corporations and law firms evaluating legal process outsourcing. We assist our clients in designing and implementing the best solutions by drawing on our experience as technologists, management consultants and attorneys who have lived and worked in both the U.S. and India.


From Around the (LPO) Web – Questions of Communications and Insurance

November 4, 2009

Last Friday, in her blog Legal Research and Writing Pro, Lisa Solomon posted Independent US Contract Lawyer Takes On Foreign LPO wherein she critiqued the post Bursting the 7 Myths behind Legal Process Outsourcing by Jagriti Mishra, the head of business development at Indian LPO company Draft and Craft Law Firm Pvt. Ltd. (Isn’t it cool how we  can link all this commentary so easily?!?) 

Solomon criticized “grammar and usage errors” in Mishra’s post, to which Mishra responded (in her blog) that because his role is business development, his posts are in no way “indicative of work product meeting US/UK standards.”  In my recent post Culling the List of LPO Vendors, I suggested that CGs and law firms evaluate exactly this sort of vendor communication.  I will let readers draw their own conclusions here, but the relevant questions that I suggested clients ask are:

  • What is the vendor’s reputation for quality and professionalism? 
  • Do all of their communications back up their reputation?

Read the rest of this entry »