Traveling to India

April 14, 2010

In light of the upcoming Global Legal Process Management Boot Camp, Global Legal blog readers may be interested in information about traveling to India.  One of our goals in organizing the Boot Camp is to make it easier for lawyers who have not yet traveled to India to have a positive and productive experience.

Boot Camp participants, and people who are still considering registering, may be interested in the series of posts written for first time business travelers to India, by Cindy Carpenter, one of my partners at Red Bridge Strategy.

The first, So, You’re Going to India for the First Time! (1 of 3), outlines the tasks and timelines for pre-trip planning and provides suggestions for what to bring and wear.

The second So, You’re Going to India for the First Time! (2 of 3) outlines what to expect on arrival and during your stay in India. 

While the last one, So, You’re Going to India for the First Time! (3 of 3) provides advice on such diverse topics as what to eat & not eat, money, bathrooms, head movements, tipping and shopping.

I hope you find these useful.  Please feel free to contact me about any concerns or questions you may have.


Microsoft Outsources Contracting to Fargo?

April 13, 2010

Here at Global Legal I have been preaching about making the right preparations for a successful LPO relationship between clients and vendors, seemingly forever.  In an early post (Culling the List of LPO Vendors) I mentioned the Red Bridge Strategy methodology for Evaluating Legal Process Outsourcing (LPO) Providers which includes a step to design an applicable service delivery model.  More recently, in commenting on British Telecom’s decision to transition its captive legal services operation to UnitedLex, I noted that transformation and innovation, as opposed to pure labor cost arbitrage, are becoming important factors in deploying legal process outsourcing.  I even suggested that interactions between LPO clients and vendors should be relationships instead of transactions (Working with LPO Vendors: Relationship or Transaction?).  So, when I read the Integreon press release, I wondered if Microsoft had undertaken a structured approach similar to what I’ve advocated, and how it resulted in outsourcing contracts to Fargo, North Dakota.  Read the rest of this entry »


Expanded Global Legal Process Management Boot Camp

April 12, 2010

Red Bridge Strategy has added several additional industry experts and expanded the topics at the 2010 Global Legal Process Management Boot Camp.  In addition to our all-star team of industry experts from Integreon, Pangea3, UnitedLex, ValueNotes, and Red Bridge Strategy, we have added experts from LawScribe and the Clutch Group.

The Boot Camp, to be conducted in Mumbai & Delhi, India from May 18 – 20, will enable legal executives to quickly get up to speed on the globalization of legal operations and legal process outsourcing (“LPO”). In less than one week, participants will get a comprehensive overview of the key issues and opportunities, as well as an insider’s view into several of the leading LPO firms in India. If your company or firm is considering LPO in the near year, the Boot Camp offers an efficient and cost-effective introduction.

Register today online or contact Matthew Sullivan for further information.

Read the rest of this entry »


Red Bridge Principals to Ride Pan-Mass Challenge

April 5, 2010

One of the benefits of writing a personal blog is that I can allow myself to stray off topic from time to time.  Another benefit is that I can plug my personal causes.  Today I will be doing both.

For the fourth consecutive year, during the first full weekend in August, I will be riding my bicycle on a two-day, 163 mile route from Wellesley to Provincetown, as part of the Pan Massachusetts Challenge (“PMC”) to raise money for the Dana-Farber Cancer Institute.  I have committed to raise $6,800, and I would like your support.  If you would like to donate or read more about my appeal, you can do so at my PMC site.

The PMC raises money for cancer research and treatment at the Dana-Farber Cancer Institute. The centerpiece of its fundraising effort is an annual bike-a-thon in which cyclists ride across the Commonwealth of Massachusetts.  Because the PMC charges riders to participate, and uses sponsors to underwrite most of the cost of the ride, it is very efficient with your donations.  Last year’s $30 million gift to the Jimmy Fund of the Dana-Farber Cancer Institute included 100% of every check and credit card donation.  Read the rest of this entry »