In January, LPO provider Cobra Legal Solutions LLC (“Cobra”) announced a secondment program for U.S.-barred lawyers who would like to work at its Chennai, India facility for between two and six months. Global Legal sees the secondment program as a winning idea for the individuals who participate, Cobra’s outsourcing clients, and for Cobra itself. Cobra clients that decide to second one of their attorneys to Chennai will gain even more benefit. Read the rest of this entry »
In managing for efficiency, managers often refer to the intersecting elements of people, process, and technology. Legal Process Outsourcing (LPO) industry participants initially focused on reducing people costs by moving work to lower labor cost jurisdictions like India. For most, it quickly became apparent that coordinating onshore and offshore labor to deliver consistent, measurable results would also require the development of consistent, coordinated processes. However, their approaches to technology are among their most significant differences from each other. Some industry participants have invested in the development of industry-specific technologies that allow them to tightly integrate their people, processes, and technologies. Others have adopted technologies on a project basis to provide the best fit for each client, while still others have adopted a combination of these approaches. There are pros and cons to these approaches, and potential clients should fully consider them when selecting an LPO provider. Read the rest of this entry »
Cobra Legal Solutions LLC is a Legal Process Outsourcing (“LPO”) vendor with offices in New York and a delivery center in Chennai, India. Cobra offers what it calls “Least Cost Pricing” for its document review projects. For each document review project, clients are quoted an hourly rate, a per document rate, and a per gigabyte (GB) rate. The price that Cobra ultimately invoices the client is determined by whichever rate produces the lowest total cost. Global Legal recently spoke to two Cobra clients – a Fortune 100 technology provider and a 10 lawyer boutique litigation firm in Chicago, IL – to evaluate the merits of Least Cost Pricing.