March 10, 2010
During the week of May 17th, Red Bridge Strategy, Inc. will be offering a Global Legal Process Management Boot Camp in Mumbai and Delhi, India. Attendees will learn about the broad topic of global legal process management while highlighting Legal Process Outsourcing (LPO) as one in a set of available tools. Presentations, facilities tours, and personalized discussions will educate and inform general counsels, law firm partners and senior attorneys seeking to get up to speed quickly about the industry, its benefits, and its challenges.
The Boot Camp will provide attendees with firsthand exposure to the operating environment in India including local talent, business practices, culture, and infrastructure while simultaneously explaining local measures that address security, ethics, confidentiality, and other topics.
An all star line-up of industry authorities from Integreon, ValueNotes, Pangea3, UnitedLex, Red Bridge Strategy, Inc., and others will educate attendees.
Look for additional information in the coming weeks.
Red Bridge Strategy, Inc. provides a full suite of process evaluation, LPO vendor evaluation, and transition services to companies interested in legal process outsourcing. Contact Matthew Sullivan for additional information.
October 17, 2009
In a previous post I outlined the need for LPO vendors to implement information security standards and have them periodically certified by independent third parties. Certification is designed to obviate the need for every General Counsel (or other LPO clients) to send an information security specialist to evaluate information security controls at each vendor. However, LPO clients cannot rely on third party certifications alone. When outsourcing legal work (and most other types of work) clients should also protect their information by thoroughly reviewing a vendor’s written security policies and practices. Clients should then make site visits (1) to observe and interview vendor personnel in order to gauge their awareness of policies, and (2) to review the overall information security culture. We strongly recommend that vendor site visits be conducted at the time of due diligence and thereafter at least annually. Information security terms are also an integral part of an LPO vendor contract, and I will write generally about LPO contracts in a future post.
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